Delete your account & data — Vital Tracker Care

Delete your account and data

Last updated: 15 July 2026

This page explains how to delete your Vital Tracker Care account and the data associated with it, what is removed, and what (if anything) is kept.

1. Delete the data on your phone

Your health records live on your device and do not require an account. To remove them:

Open the app and go to Settings → Privacy → Clear all data. This permanently deletes every patient, reading, medicine and body measurement stored on that device, and cached exports; or
Uninstall the app, which removes all of its on-device data.

2. Delete your cloud account and backup

This applies only if you signed in (with Google, Apple or an email link) to back up your data or to remove ads. If you never signed in, you have no account and step 1 is all you need.

In the app — takes a few seconds. Open the app and go to Settings, scroll to your account at the bottom, and tap Delete account. Confirm, and your account and its cloud backup are deleted straight away — no waiting for us.

Or ask us to do it. If you have uninstalled the app, are on an older version, or cannot sign in, email us instead:

Email admin@kdc.in from the email address you use to sign in, with the subject “Delete my Vital Tracker account”.
We verify the request is genuinely from you, then delete your account and cloud data.
We complete verified requests within 30 days (usually much sooner) and email you to confirm.

Email a deletion request

Your reference: — the button adds this to the subject line so your request gets its own conversation. Please keep it in any replies.

What gets deleted

Your sign-in account (Google / Apple / email identity for the app).
Your encrypted health backup stored in the cloud under your account.
Your “remove ads” entitlement record and your device-session record.
Any diagnostic identifiers tied to your account.

What may be kept, and for how long

Kept	Why	How long
Records still on your device	You control these directly	Until you clear data in the app or uninstall it (step 1)
Purchase and transaction records held by Google Play	Google is the seller of record; we cannot delete Google's billing data	Per Google Play's policies and applicable tax/accounting law
Minimal records we are legally required to retain (e.g. for accounting or fraud prevention)	Legal obligation	Only for the period the law requires, then deleted

Cancelling a subscription is separate. Deleting your account does not automatically stop Google Play billing. If you have a “remove ads” subscription, cancel it in Google Play → Subscriptions to prevent future charges.

Need help?

If you have any trouble, email admin@kdc.in and we'll help you delete your account and data.